For iOS users

Please ensure your phone is eSIM compatible!

After receiving the email from us:

SCAN QR

  1. Scan QR code using your phone camera to automatically add the data plan

OR MANUAL SET UP

  1. Go to Settings > Mobile Data > Add eSIM
  2. Select "Enter details manually"
  3. Enter SM-DP+Address and activation code
  4. Add data plan and complete setup
Check eSIM compatibility

For Android users

Please ensure your phone is eSIM compatible!

After receiving the email from us:

  1. Go to Settings > Connections
  2. Select SIM card manager
  3. Add mobile plan
  4. When a mobile plan is found, follow the on-screen instructions to activate the eSIM
Check eSIM compatibility

Activate data roaming

For iOS:

  1. Go to Settings > Mobile Data > Select the eSIM plan
  2. Scroll down, make sure Data Roaming is on

For Android:

  1. Go to Settings > Connections > Mobile Networks
  2. Make sure Data Roaming is on

Ensure APN (Access Point Names) is as per description